Hello, I have a problem that I could use some advice from my fellow radio reference members. I have a new Kenwood NX 3220 VHF DMR radio, I have all of my conventional analog channels, settings, and basically everything programmed that I want, except I am needing help with 2 DMR channels and they are both basically the same type of DMR system.
Long story short, my Kenwood dealer who I bought it from is fairly new to the digital programming, and he has even gone to his Kenwood rep and still can't figure the problem out. My problem is, I have 2 DMR channels in my radio for Rx purposes only, they are both group systems, and he's got everything programmed, he believes correctly, one channel group ID is 100, and the second channel group ID is 200, and for both channels the color code and Slot are the same numbers, 1. The frequency is programmed correctly, my problem is, I am not receiving any audio. When I am scanning, of course it's priority scan because of being on the fire department I want my scan settings set as priority scan, I can see by the scan LED blinking light that it's catching something on the DMR Channel, because every time it stops on a channel that the radio is receiving radio traffic, the LED turns from blue to green. So while I'm scanning, I can see that the radio is picking up some type of signal because again the scan LED light turns green, plus my programmed button for the background light and I can see that it's on the DMR Channel, and I can see the little radio tower icon and I can even see a couple signal bars, but again I get no audio output, but again the radio is obviously picking up something or it would not be stopping on that channel. Again that's all I need help with is 2 simple channels, he says he has it programmed as a group system, and unfortunately I don't have the money to buy the software or else I would try and look at it myself, but any suggestions would be great. Unfortunately this dealer who is a very nice guy just isn't familiar yet with the new digital stuff, and he's tried his technical rep and they cannot seem to figure it out, so something's wrong with the way it's programmed because again it's receiving some type of traffic or else it would not be stopping on that channel but it's not releasing any audio output. Again any suggestions would be great. If any of you do program these radios, he is willing to email a copy of my code plug if you're willing to try and fix it and then email it back to him with the correct settings and then he can program it into my radio. If anybody is willing to do that, I can give you more detailed information for each Channel, as far as frequency and such, if you want to try and look at the file via email if you program these radios and try and fix the 2 DMR channels. It will be greatly appreciated. Thank you.