Hp Install A Fatal Error Occurred Preventing Product Use Cases

Kaspersky Internet Security and Anti-Virus are highly popular and well respected commercial security products and a recommended choice if you prefer more functions and protection than a free antivirus program offers. We’ve also previously shown you how to get a year’s license for Kaspersky Antivirus 2013 completely free. A major issue with most security software has always been they rarely uninstall themselves cleanly from your computer and can also have issues on installation as well because they need to hook deep into your system.

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Occurred

An Install Operation took too long execute. This is fatal Error Preventing product use. Please restart your computer, and run this installer again. If the problem persists, Please check the product support web site for your product. Even tried to reinstall the driver in some other machines also but getting the same Error!! Devices and printers. Right click the printer icon and select 'Remove device' Now, just select your operating system and download the drivers.

Kaspersky Antivirus and Internet Security products have commonly suffered with an error during the setup process which prevents install and asks for a reboot to continue. After restarting, the problem remains:

  • Installation: 1. Obtain a formatted USB Key media. Download the SoftPaq to a directory on a system running Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7, Microsoft Windows Server 2003, Microsoft Windows Server 2008, or Microsoft Windows Server 2008 R2 and change to that directory.
  • To resolve the fatal error, download and install the following three service packs. Download and install Microsoft.NET Framework 3.5 with Service Pack and then restart the computer. Microsoft.NET Framework 3.5 Download and install HP Software Framework and then restart the computer.
  • Hello DVortex, Thank you so much for your reply. Kindly note I was using the HP printer only via network so I never user a USB cable. I went to Control Panel & I didn't find HP LaserJet printer because I already uninstalled.
  • A complete how-to and step-by-step guide for system admin to refresh technical skills in windows server, cisco and other security devices.

Installation interrupted

Installation ended prematurely because of an error.

Although it isn’t as prevalent as a few years back, people still encounter the error and obviously making sure you succeed in getting your paid protection working is important. Here we show you a selection of solutions we have found to get around this error and allow your Kaspersky product to continue its installation. This applies to all versions of Kaspersky Internet Security and Antivirus, and possibly PURE.

Hp Install A Fatal Error Occurred Preventing Product Use Cases Due

Install1. A Leftover Registry Key

There is a registry key which can be created when uninstalling an older version of Kaspersky and for some reason this key gets left behind after a reboot. You need to remove a key called avp**_post_uninstall from your registry. The ** corresponds to a version number of Kaspersky which never removed the key. Just follow the simple steps below to remove the key from the registry.

1. Hold Win key+R or go to Start -> Run, type regedit and click OK.

2. Navigate to:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun

3. Expand Run and look for a registry key avp**_post_uninstall. For example, you might find one called avp12_post_uninstall.

4. Right click on the avp**_post_uninstall key and select Delete.

5. Now try to install the Kaspersky product as normal and hopefully the error message has disappeared during install.

Hp Install A Fatal Error Occurred Preventing Product Use Cases

This is a quick and simple fix and worth checking, even if you’re sure you haven’t installed Kaspersky previously. Note that this registry key won’t show up in most startup tuning tools such as CCleaner or Glary Utilities and needs to be checked manually.

2. Traces of a Previous Security Package

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One of the most common causes for the “Installation ended prematurely because of an error” message is the Kaspersky setup has found traces from another security package that is getting in the way and stopping the installation going any further. Although Kaspersky products have recently been much better at detecting these issues, they can still cause the install process to fail.

If you know what security package(s) you’ve had installed before

It’s quite easy to use a removal tool to clear up any leftovers from a previous antivirus package if you know what’s been installed. Download and run the tool for each brand you’ve had installed on the computer, this also includes previous versions of a Kaspersky product. We have a Comprehensive List of 26 Uninstallers and Removal Tools for Internet Security and Antivirus Software where you can download and run individual removal tools. Kaspersky also have their own antivirus removal tools webpage with similar tools and recommendations.

If you don’t know what’s been installed before

If you have no idea what security software has been installed before, you obviously can’t download and run a specific removal tool. Thankfully a program called AppRemover is able to detect and remove leftover data from many security applications including the most popular of Norton, McAfee, Bitdefender, Eset, AVG, Avira, Avast and of course Kaspersky.

Download and run the AppRemover executable and wait for the results of the system scan. If any security software leftovers are detected you’ll have the opportunity to select them for removal. After a reboot you can try to install your Kaspersky product again.

3. A System Cache File

This solution has been known to work in several cases and is also mentioned in a Kaspersky help page. The problem can be caused by the file INFCACHE.1 which could contain corrupted information. INFCACHE.1 is used to store information about drivers and inf file locations. To remove this file:

For Windows XP

It’s easier to delete the INFCACHE.1 file in XP because it’s not protected by the system. Press Win key+R and type cmd into the run box to open a command prompt, then type:

del C:Windowsinfinfcache.1

Reboot the system and retry the Kaspersky installation. You can also simply just browse to the file in Explorer although “show all files” needs to be enabled in folder view options to see it.

For Windows Vista and 7

In Windows Vista and 7 INFCACHE.1 is protected by system permissions and can’t simply be deleted, you need to be the owner first. Download Take Ownership which is a right click menu entry to gain ownership of files and folders. Double click the reg file in the archive to import the data into your registry, then navigate to:

C:WindowsSystem32DriverStore

Right click on INFCACHE.1 and select “Take Ownership” from the context menu. Then delete the INFCACHE.1 file.

The other file in the zip archive can be used to remove the Take Ownership entry if you have no more use for it. Reboot the system and try the install again. INFCACHE.1 is not present in Windows 8/8.1.

4. Other Security Software Causing a Conflict

While Kaspersky products are now better at detecting currently installed and incompatible software, problems can still arise for lesser known software and cause the installation to fail. It has also been the case that other third party products are also sometimes missed or wrongly detected. Comodo Firewall has been known to cause issues with Kaspersky Antivirus because it can get detected as Comodo Internet Security which includes the antivirus component.

Also other antivirus, firewall, antimalware or antispyware currently installed may be an issue. The best solution is to completely uninstall any other security software you may have on the system and try to reinstall Kaspersky. Optionally use the dedicated removal tool as well from solution #2. Then if all goes well and Kaspersky installs correctly, reinstall the other software again.

5. The HOSTS File and the Registry

Although these last two methods are not known to be a major factor in ridding yourself of the installation error, they are recommendations from the Kaspersky forum so are worth trying if all else fails.

We recommend you simply download Microsoft Fix It 50267 which will automatically reset the HOSTS file on Windows XP, Vista and 7. Windows 8 users will have to do it manually, this Microsoft support page tells you how to reset the HOSTS file for any Windows OS manually back to default.

Which tool is the best for registry cleaning is mostly a matter of personal opinion. For less aggressive cleaning we would recommend CCleaner or Glary Utilities although to remove more obscure registry keys, something more powerful may be needed. PowerTools Lite 2013 is one of the most thorough registry cleaners available and recommended for this task.

1. Download PowerTools Lite 2013, install and launch the program.

2. Click “Registry Cleaner”. If you have no security software currently installed, also click “Additional Safety” and untick “Antivirus and Antimalware software” and “Firewall software”, this tells the program not to ignore security software when scanning.

3. Hit Start and let the scan complete, press Ctrl+A to select all entries in the list and then click Fix. Close the program and try to install Kaspersky after rebooting.

If you encounter any other issues which you suspect may be due to the registry clean, PowerTools saves backups of all the fixes so you can restore the selected keys.

Hp Install A Fatal Error Occurred Preventing Product Use Cases For A

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This article helps fix the error 1603 that occurs when you install a Microsoft Windows Installer package.

Original product version: Windows 10 - all editions
Original KB number: 834484

Symptoms

When you try to install a Windows Installer package, you may receive the following error message:

Error 1603: A fatal error occurred during installation.

If you click OK in the message box, the installation rolls back.

Hp Install A Fatal Error Occurred Preventing Product Use Cases Using

Cause

You may receive this error message if any one of the following conditions is true:

  • Windows Installer is attempting to install an app that is already installed on your PC.
  • The folder that you are trying to install the Windows Installer package to is encrypted.
  • The drive that contains the folder that you are trying to install the Windows Installer package to is accessed as a substitute drive.
  • The SYSTEM account does not have Full Control permissions on the folder that you are trying to install the Windows Installer package to. You notice the error message because the Windows Installer service uses the SYSTEM account to install software.

Resolution

To resolve this problem, use any one of the following methods, depending on the cause of the problem:

  • Check if the app is already installed on the PC. If so, uninstall and reinstall the app.

    If you previously had a desktop shortcut for an app, the shortcut may have been lost during the upgrade to Windows 10. In such cases, the app is likely still installed on the PC, resulting in this error when you attempt to reinstall the app. You can restore the shortcut by searching for the app, and if it's found, press and hold (or right-click) the app and select Pin to Start. Or you can resolve the issue by uninstalling and then reinstalling the app. To search for and uninstall apps in Windows 10:

    1. On the Start menu, select Settings.
    2. In Settings, select System > Apps & features.
    3. If the app is listed, then this is, select it and then select Uninstall.
    4. Follow the directions on the screen.
  • Install the package to a folder that is not encrypted.

    Use this method if you receive the error message because you try to install the Windows Installer package to a folder that is encrypted.

  • Install the package to a drive that is not accessed as a substitute drive.

    Use this method if you receive the error message because the drive that contains the folder that you try to install the Windows Installer package to is accessed as a substitute drive.

  • Grant Full Control permissions to the SYSTEM account.

    Use this method if you receive the error message because the SYSTEM account does not have Full Control permissions on the folder you are installing the Windows Installer package to.

    To grant Full Control permissions to the SYSTEM account, follow these steps:

    1. Open File Explorer (or Windows Explorer), right-click the drive that you want to install the Windows Installer package to, and then click Properties.

    2. Click the Security tab. Verify that the Group or user names box contains the SYSTEM user account. If the SYSTEM user account doesn't appear in the box, follow these steps to add the SYSTEM account:

      1. Click Edit. If prompted, approve the User Account Control.
      2. Click Add. The Select Users or Groups dialog box appears.
      3. In the Enter the object names to select field, type SYSTEM, and then click Check names.
      4. Click OK.
    3. To change permissions, click Edit. If prompted, approve the User Account Control.

    4. Select the SYSTEM user account, and verify in the Permissions section that Full Control is set to Allow. If not, select the Allow check box.

    5. Close the Permissions dialog and return to the Properties dialog. Click Advanced.

    6. Select Change permissions. If prompted, approve the User Account Control.

    7. In the Permissions tab, select the SYSTEM entry and click Edit.

    8. Click the Applies to dropdown and select This folder, subfolder, and files. Click OK.

    9. Wait for the operating system to apply the permissions that you have selected to all child folders.

    10. Run the Windows Installer package.